Daily Batch Delivery #

Introduction #

Batch is a daily process that puts a file on the MYMOVE SFTP server. This file will follow the RFC 4180 standard and will be available for retrieval by 5AM EST.

Please provide the following information to MYMOVE in order to get started:

• Company Name
• Company Email
• Company Phone Number
• Public SSH Key
• Public PGP Encryption Key

File Layout #

The number of fields sent will vary by partner, but they will always be named according to our standard convention. The file will be named according to the date. As an example, a file name may be: mymove_20171004175300.csv.pgp.

Example File #

Header and two rows

offer_id,created_at,first_name,last_name,email,move_date,new_address_housing_tenure,new_address_line_1,new_address_line_2,new_address_city,new_address_state,new_address_postal_code,new_address_postal_code_plus4,old_address_line_1,old_address_line_2,old_address_city,old_address_state,old_address_postal_code,old_address_postal_code_plus4
"10000","2017-10-04T15:49:54Z","John","Smith","js@atestemail.com","2017-10-04T00:00:00Z","own","123 Main St.","Apt. 1","Charlotte","NC","28203","0000","567 Washington St.","Apt. 2","Charlotte","NC","28203","0000"
"10000","2017-10-04T16:52:32Z","Jane","Doe","jd@atestemail.com","2017-10-04T00:00:00Z","rent","124 Main St.","Apt. 16","Fort Mill","SC","29715","0000","567 Washington St.","Apt. 2","Charlotte","NC","28203","0000"

Frequently Asked Questions #

When will my file be delivered?

We guarantee file delivery by 5AM EST.

What time zone are times listed in?

We use the RFC3339 Standard as the layout for our timestamps. The timezone will be identified after the Z character, often spoken Zulu, as an offset from UTC time. If there is no Z character, or a Z character with no suffix, the time is in UTC.

What happens if I cannot connect to the MYMOVE SFTP server?

If you cannot connect, please notify your MYMOVE contact immediately.

How often does MYMOVE change the password or SSH keys for my SFTP account?

MYMOVE has a standard security practice which requires us to change the keys and passwords once a year.

Does my file have to be encrypted?

Yes, your file must be encrypted using PGP. We require that your PGP key have sub keys in order to make expiration, and revokation easier.